Refund policy

All sales on all products are final for hygiene reasons. If your item/s are damaged or defective, please contact our customer service stating your name, order number, and a photo of the product/s. Returns must be initiated within 30 days of receipt.

How to Return:

  • If you have an account, please log in and follow the return instructions.
  • If you don't have an account, simply reply to your order confirmation email or reach out to us at cherryontopcustomerservice@gmail.com

Return Shipping: If an item is faulty or damaged, we will cover the cost of shipping. 

Refunds: Once we receive your return, refunds will be processed to the original payment method within 5-7 business days.

Please note, we cannot accept returns for opened or used items. If you have any questions about our return policy, feel free to contact us at cherryontopcustomerservice@gmail.com